Hospitality Industry Found to be Reluctant to Hire Persons with Disabilities
- Published on Thursday, 02 February 2012 01:53
Research director of UNH Institute on Disability, Andrew Houtenville, along with assistant professor of hospitality management, Valentini Kalargyrou, examined more than 300 hospitality companies across the United States. The companies all had one thing in common; the same preconceived idea about hiring people with disabilities is not only a challenge but also a risk.
Their research showed disabled individuals are discriminated against by companies because in the end, they only see the bottom line. They automatically view the individual as incapable of performing the job successfully. The cost of accommodating the individual is also a concern even to companies who are looking to hire people with disabilities. Again, it all comes down to cost.
Furthermore, employers worry about workers' compensation, what the job entails, coworkers' concerns, and the general misconception that persons with disabilities are not efficient employees as well as their own uneasiness from unfamiliarity with a disabled person.
Houtenville and Kalargyrou suggest giving tax credits to compensate for any added expenditure or loss of productivity the companies might incur. They feel it is also vital to provide training for disability awareness, with the intent that it will not only encourage employment of disabled persons but also ease any anxiety employers and employees may have.
Unfortunately, persons with disabilities are stereotyped as ineffective and inefficient employees. This stereotype can only be changed through strong leadership that provides training to all employees to better their understanding of people with a disability and recognize that they can provide multiple benefits to the workplace.